Better work, Better life

Club Manager
Plaines Wilhelms

Our client, in the Leisure sector, is looking for a Club Manager

Reporting to the President, the successful candidate will be responsible to manage the Club’s human, financial and physical resources in such a manner as to ensure its continued development while also actively driving the business development activities of the club in view of generating additional revenue in line with the club policies and guidelines and to members’ full satisfaction.

Under the direction of the President, the manager plans, organises, coordinates and implements all the activities relating to the operations of the club with a view to supporting its vision and objectives; he also executes policy decisions of the CDD. Where appropriate, the Club Manager operates in close liaison with CDD members responsible for specific activities, namely Sports and Social.

Main responsibilities:
  • Manage, coordinate and control day-to-day operations, in keeping with the club policies, rules and regulations, and its byelaws, as well as   local employment and labour legislations, and health and safety regulations in force;
  • Manage the human resources of the club, and ensure effective administration of personnel services, such as recruitment, career development, performance appraisal, training, salary and benefits, personnel insurance, retirement and pensions, employee relations and welfare etc;
  • Develop and implement a sales and marketing plan in line with the strategic plan
  • Drive the business development initiatives of the club by building relationships with corporate entities and individuals who are willing to rent out of the club facilities
  • Identify training needs, and implement appropriate training schemes to benefit all categories and levels of employees of the club, and aimed at updating skills, improving effectiveness, efficiency and output, and developing potentials for higher responsibilities;
  • Oversee and control F & B services, i.e. bar, restaurant, catering services
  • Develop and put in place procedures to ensure the effective monitoring and control of all club purchases, stocks and supplies;
  • Administer general services and ensure that works such as maintenance, gardening, housekeeping and cleaning etc. are carried out regularly;
  • Manage and control services rendered by external parties/contractors
  • Develop a network of, and maintain links with, sponsors for purposes of obtaining financial sponsorship and/or other support for sporting and social events organised by the club
  • Handle, and report promptly to the President and the EC, all complaints or incidents relating to indiscipline, insubordination, incorrectness, cases of serious misconduct or breach of rules etc., and involving club members, employees, visitors or guests;
  • Prepare and propose the annual work programme, together with budget implications, if any, to the EC for prior approval;
  • Direct and monitor the implementation of the annual budget;
  • Oversee and control all financial transactions and activities relating to revenue and expenditures;
  • Maintain up-to-date inventory of the club’s moveable and immoveable property and physical assets, including equipments, tools, vehicles, accessories etc;
  • Develop and maintain an up-to-date personnel and membership database for purposes of efficient HR management and membership administration;
  • Prepare and submit activity and other reports, as necessary, to the EC;
  • Carry out such duties or assignments (within the capabilities of the Club Manager) as may be assigned by the EC or the President.
Qualifications and Experience
  • BSC in Management or equivalent or relevant experience
  • 2 to 3 years’ experience at a managerial level
Candidate profile:
  • Flexibility …odd hours
  • Core working hours
  • Flexi time

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