Better work, Better life

Operations Officer
25/07/2019
WCR
Port Louis
Negotiable
23/08/2019

Our client, in the Automotive sector, is looking for an Operations Officer

Reporting to the Parts Operations Manager, the successful candidate will be responsible for:

Main responsibilities:
  • Plan and implement objectives for achieving sales and departmental profit.
  • Handle customers complaints which require personal attention and ensure that all complaints are handled by staff.
  • Implement marketing strategies as defined in Business Plan and N-CAM.
  • Develop promotional events for parts.
  • Ensure that the standards and procedures regarding sales operations (CS, N-CAM) and other processes are implemented.
  • Lead monthly ordering.
  • Evaluate parts profitability, costing and price and take necessary actions.
  • Manage revenue budget and operating expenses.
  • Manage stock of parts as per stock level set in budget.
  • Ensure that a weekly perpetual inventory is carried out by the dept.
  • Implement customer handling standards and all requested NSSW standards.
  • Achieve PSI and average focus score set by Customer Satisfaction department.
  • Ensure proper maintenance of the QMS with the ISO Standard.
Qualification:
  • BSC in Engineering or in Management.
  • 5 years of work - related experiences.
Candidate profile:
  • Ability to interpret basic technical specifications of motor vehicles and parts would be an advantage
  • Strong interpersonal and customer service skills
  • Good IT skills including the full MS Office and relevant software
  • Good attitude - accessible, maintain a good relationship
  • Ability to work under pressure - short deadline
  • Self-motivated

Adecco reserves the right:
To call only the shortlisted candidates for interview
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Would you like to apply to this job?

Log In if already registered

otherwise

Please Register

Apply With LinkedIn

Previous MonthNext Month
MonTueWedThuFriSatSun